The Pensions Ombudsman has certainly had an impactful tenure, and it will be interesting to see if his successor adopts a similarly dogged approach. 1 August 2021 marks the handover.
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Changing of the guard - the Pensions Ombudsman
Anthony Arter: 'A great privilege to help' As he prepares to step down, The Pensions Ombudsman reflects on his career and hopes for dispute resolution