Airlines aren't having a great time this week. The ICO announced this week enforcement action taken against Cathay Pacific for failing to secure its customers’ personal data, involving a "number of basic security inadequacies".
As the breach took place pre-GDPR, the enforcement powers in the preceding legislation (Data Protection Act 1998) applied.
The ICO found Cathay Pacific’s systems were entered via a server connected to the internet and malware was installed to harvest data. A catalogue of errors were found during the ICO’s investigation including: back-up files that were not password protected; unpatched internet-facing servers; use of operating systems that were no longer supported by the developer and inadequate anti-virus protection.
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